Arma 3 Feedback Tracker

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IDProjectCategoryView StatusDate SubmittedLast Update
0004213Arma 3Game Crashpublic2013-03-12 01:562013-03-21 17:49
ReporterXxjay123xX 
Assigned ToAstaroth 
PriorityimmediateSeveritymajorReproducibilityalways
Statusneed more infoResolutionopen 
PlatformPCOSWindows 7OS Version64 bit
Product Version 
Target VersionFixed in Version 
Summary0004213: Arma 3 Wont start up (Error)
DescriptionSo i have recently bought arma 3, I have not been able to even get the game to start it only comes up with an error (I will show you under). I assume this error is caused by direct X. I have tried: Reinstalling the game, Updating directX, Checking game cache and looking on the internet None of them have worked Heres the error:

System32/XAPOFX1_4.dll is either not designed to run on windows or contains an error. Try reinstalling the program or contact system administrator.
(Some extra info on the error was left out not much though)
(ill also include a exact picture :/)

Steps To Reproduce1. Run the game
2. Error pops up
Tagserror, start up
Game Version
Attached Filespng file icon arma 3 error.png [^] (13,927 bytes) 2013-03-12 01:56


txt file icon DxDiag.txt [^] (27,125 bytes) 2013-03-12 03:53 [Show Content]
txt file icon DxDiag (1).txt [^] (27,125 bytes) 2013-03-13 22:09 [Show Content]

- Relationships

-  Notes
(0008106)
Xxjay123xX (reporter)
2013-03-12 01:58

Direct X says its updated
(0008514)
Astaroth (manager)
2013-03-12 15:06

We need dxdiag and files from this folder for solve your problem. C:\Users\<Name>\AppData\Local\Arma 3 Alpha\

Can you upload somewhere in winrar package please?
When package will be smaller than 5,000k, so you can attach here. Thank you.

http://feedback.arma3.com/how-to-user.html.html [^]
(0008808)
Xxjay123xX (reporter)
2013-03-12 22:08

Yes i uploaded the dxdiag.txt hopefully thats what you mean and i have no arma 3 alpha folder in C:\Users\<Name>\AppData\Local
(0009090)
Astaroth (manager)
2013-03-13 12:21

I still see attached only arma3error.png. Can you try upload again please?
(0009653)
Xxjay123xX (reporter)
2013-03-13 23:02

Reuploaded
(0010191)
Astaroth (manager)
2013-03-14 16:13

Can you try install newest DirectX End-User Runtime? http://www.microsoft.com/en-us/download/confirmation.aspx?id=35 [^])
(0010440)
Xxjay123xX (reporter)
2013-03-14 22:18
edited on: 2013-03-15 01:37

Yea i tried that, i also tried your link both say that its either newer or the same version

(0010950)
Astaroth (manager)
2013-03-15 16:26

Can you try help from this page? http://pcsupport.about.com/od/findbyerrormessage/a/xapofx1_4-dll-not-found-missing-error.htm [^]


Can you try please install latest graphic and sound drivers? Usage of drivers cleaner before installing new drivers will make sure you have no corrupted drivers left on computer.
It was solution for lot of people.
(0011048)
Xxjay123xX (reporter)
2013-03-15 19:47

Tried everything on the page, Updated drivers.. No luck
(0012729)
Astaroth (manager)
2013-03-18 13:57

Can you try delete this dll file and install directX again then? Thank you.
(0013659)
Xxjay123xX (reporter)
2013-03-20 22:46

I dont get what you mean by reinstalling DirectX? Like the runtime?
(0013825)
Astaroth (manager)
2013-03-21 14:13

I meant reinstall DirectX 11, sorry for confusion.
(0013878)
Xxjay123xX (reporter)
2013-03-21 17:49

Ive tried google all of the sources take me to websetup which still says that i have a better/same version and nothing is wrong i deleted the file though, And how would you be to reinstall DirectX 11? Apperently if it comes with the pc you cant...?

- Issue History
Date Modified Username Field Change
2013-03-12 01:56 Xxjay123xX New Issue
2013-03-12 01:56 Xxjay123xX File Added: arma 3 error.png
2013-03-12 01:58 Xxjay123xX Note Added: 0008106
2013-03-12 02:00 Xxjay123xX Tag Attached: error
2013-03-12 02:01 Xxjay123xX Tag Attached: start up
2013-03-12 03:53 Xxjay123xX File Added: DxDiag.txt
2013-03-12 15:06 Astaroth Note Added: 0008514
2013-03-12 15:06 Astaroth Assigned To => Astaroth
2013-03-12 15:06 Astaroth Status new => need more info
2013-03-12 22:08 Xxjay123xX Note Added: 0008808
2013-03-13 12:21 Astaroth Note Added: 0009090
2013-03-13 22:09 Xxjay123xX File Added: DxDiag (1).txt
2013-03-13 23:02 Xxjay123xX Note Added: 0009653
2013-03-14 16:13 Astaroth Note Added: 0010191
2013-03-14 22:18 Xxjay123xX Note Added: 0010440
2013-03-15 01:37 Xxjay123xX Note Edited: 0010440 View Revisions
2013-03-15 16:26 Astaroth Note Added: 0010950
2013-03-15 19:47 Xxjay123xX Note Added: 0011048
2013-03-18 13:57 Astaroth Note Added: 0012729
2013-03-20 22:46 Xxjay123xX Note Added: 0013659
2013-03-21 14:13 Astaroth Note Added: 0013825
2013-03-21 17:49 Xxjay123xX Note Added: 0013878


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